2011-2015
SQUARE
As an early software engineer at Square, I focused on building products to support our e-commerce platform and merchant to buyer communication tools.
Receipts & Feedback
Tech: (email & web– Ruby on Rails, HTML/SASS/email, JavaScript/Ember)
Catalyzed the formation of a dedicated team tasked with the transformation of Square Receipts into a revenue-generating product. Implemented the views, business logic, and architecture for the current SMS, web, and email receipts. Developed Receipts into a platform for future products. Led the launches for breaking out into a separate service, internationalization, automatic receipts, and Seller Feedback program.
In 2014, Square sent 147 million digital receipts; in the first six months of 2015, Square sent 105 million digital receipts. These receipts resulted in over 1.5 million monthly feedback communications sent by buyers to sellers through digital receipts.
PRESS
Wired: Square Turns the Lowly Receipt Into a Giant Opportunity
USAToday: Square looks to add value to digital receipts
AdWeek: Square Reinvents Digital Receipts With Simplified, Real Customer Feedback
BusinessWeek: Jack Dorsey's Payment Startup Square Tries To Reinvent The Receipt
Square Market
Tech: (Ruby on Rails, HTML/SASS, JavaScript/Ember)
As a member of the original implementation team, I built the core interactions of the e-commerce platform and the interactive landing page to our designers’ specs.
Square Market is one of the main revenue drivers for Square's business. I saw the product grow from our original hackathon project, all the way to production. As well as building the product, I was on the ground with our users, learning more about their needs for growing their business & supporting their products.
PRESS
TNW: Square branches out into e-commerce with new Square Market virtual stores for US businesses
Engadget: Square Market launches, provides easy online storefronts for small businesses
Wired: Square’s New Online Stores Could Make Twitter Where You Shop
Square Gift Cards
Tech: (JavaScript/Ember, HTML/SASS, CSS3 animations)
Built an Ember app for Square's Gift Card unboxing flow, a complex 3D web CSS animation, using Ember as a finite state machine to navigate through the various steps of the animation, for receiving a gift card through Square Wallet.
PRESS
TNW: Square Wallet for iOS gets ability to send gift cards right from your store receipts
TechCrunch: Square Introduces Gift Cards: The Slow Death Of Physical Credit Cards And Cash Continues
FastCompany: Square Launches Gift Cards That Anyone Can Redeem, Even If You Don't Use Square